Posts Tagged 'network upgrade'

The Five Most Costly Misconceptions About Computer Maintenance and Repair

Prologue:

There’s no shortage of horror stories about fly-by-night computer repair shops causing problems as a result of their unethical or incompetent behavior. I’m sure if you talk to your own friends and colleagues you will get an ear-full of the unfortunate experiences they have encountered in this area.

The computer industry, along with many other industries, has its own share of unethical businesses who will always try to take advantage of uneducated buyers. Sometimes this is out of greed for your ...

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21 Questions You Should Ask Your Computer Consultant Before Hiring Them To Support Your Network

 

Customer Service:

 

Q1: Do they answer their phones live or do you always have to leave a voice mail and wait for someone to call you back?

Our Answer: We answer our phones live from 7:30 a.m. to 6:00 p.m. Pacific Coast time, and we give all clients an emergency after-hours contact they may call or email if a problem arises, including weekends. Why? Because many of the CEOs and executives we support work outside normal hours and find ...

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3CX delivers in the clutch

 

One of the biggest reasons why Edge Solutions Group is rapidly expanding over the last several months is our commitment to deploying, delivering and maintaining for our clients, cutting edge technology that saves money. Topping the hot list this week is our newest managed service that all of our newest clients are raving about: The 3CX VoIP phone systems.  3CX is a software based PBX that enables extensions to make calls via Voice over Internet Protocol (VoIP) services. It’s essentially ...

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Interview With IT Expert Reveals 3 Ways to Cut your Network Upgrade and Support Costs

If you are the owner or IT manager of a company with 10 or more workstations and you’re planning to upgrade your computer network within the next few months, it’s extremely important that you read this excerpt from an interview with technology expert, Michael Kamen, President of Edge Solutions Group located in Santa Monica, California.

Thanks to a major new advancement in computer hardware and technology, the team here at Edge Solutions Group is now able to offer an alternative to ...

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