Posts Tagged 'Edge Solutions'

Fall in Love with Your IT Guys

One of the most basic desires for us as human beings is to be involved in meaningful relationships, for several key reasons: we want companionship, we want a bond of trust, and we want to know that the other person will stick around when the going gets tough. Oh, right, and we want that giddy, high, “in-love” feeling, too.

Did you ever consider that those four standards are also standards to which you should hold your IT guys?

I’d be willing ...

Continue Reading →
0

Edge Solutions Clients Come for the IT Management, and Stay for the High Level Customer Service

If you do a Google search for “IT consulting firms,” you will soon discover that there are thousands of them.

At first blush, everyone looks the same: everyone can manage your IT updates, they can all handle your back ups, and they all have experts on their staff. In fact, many of them are actually cheaper than we are.

If that’s the case, why are Edge Solutions clients sticking with us for five, ten, fifteen years? What makes our service ...

Continue Reading →
0

Are Your Vendors Giving You the Run-Around?

frustration_reliefNot too long ago, we went into an accounting practice to get their systems working more smoothly. When we asked about the phone systems, the manager told us, “Well, you can try calling those guys, but they always take forever to get back to us.”

Now there’s a red flag if I ever saw one.

We soon discovered their phone system was a “Band-Aid” solution that barely kept itself together. And one of ...

Continue Reading →
0