VoIP

Are Your Vendors Giving You the Run-Around?

frustration_reliefNot too long ago, we went into an accounting practice to get their systems working more smoothly. When we asked about the phone systems, the manager told us, “Well, you can try calling those guys, but they always take forever to get back to us.”

Now there’s a red flag if I ever saw one.

We soon discovered their phone system was a “Band-Aid” solution that barely kept itself together. And one of ...

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Five Things Your IT Guy Isn’t Saying – And How They’re Hurting You!

red-tape-covered-mouth-250x250“We need to talk” might be the best thing someone can say to me if they want to get my attention and let me know that this would be a good time for me to brace myself for a harsh dose of truth (particularly if this is said by a woman). Well guess what? We need to talk.

I appreciate a diplomatic approach to delivering sensitive ...

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To Telecommute, or not to Telecommute

working_from_homeThat is the question. Whether ’tis nobler in the mind to suffer the slings and arrows of home office convenience, or to battle against a sea of traffic and by opposing, get to work on time.

I don’t know if my high school drama teacher, Mrs. Van Holt, would be proud that I remember Shakespeare or upset with my butchering of said. But it’s a valid question.

A quick internet search ...

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In the office when you’re out of the office

3CX Blog

At Edge Solutions Group we aren’t saying you should pretend to be in your office when you aren’t. We just acknowledge someone COULD.

We know YOU would never do that. It’s probably just easier for your call recipient to see your office number and more easily identify you. And sometimes you may want to call someone back and only want him/her to have your office number. ...

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