Document Management

Why your in-house IT dept. is so slow (HINT: It’s not what you think)

SkeletonAtComputerWe hear comments like this all the time: “I called our in-house IT department to help me find a document on my computer and it took them hours to get back to me. In the meantime, I have a client waiting on my response!”

This type of dynamic can be incredibly frustrating in the office, leading to friction between employees, breaks in natural workflow and general unhappiness all around. The IT depts. ...

Continue Reading →
0

Five Things Your IT Guy Isn’t Saying – And How They’re Hurting You!

red-tape-covered-mouth-250x250“We need to talk” might be the best thing someone can say to me if they want to get my attention and let me know that this would be a good time for me to brace myself for a harsh dose of truth (particularly if this is said by a woman). Well guess what? We need to talk.

I appreciate a diplomatic approach to delivering sensitive ...

Continue Reading →
0

Time Thieves!

file cabinetTell me if it sounds familiar:

It’s 3:14 pm on a Thursday afternoon and you’re working on an important project for a high-paying client with a deadline. You realize that you’re missing an important budget spreadsheet from 2011, so you get up from your desk and make your way across the office toward the numerous file cabinets that house all your clients’ information.

On the way, you yawn and realize that a ...

Continue Reading →
0

Laserfiche VAR Training

Recently, I attended the Laserfiche Value Added Reseller training held at their corporate office in Long Beach, CA.  This week’s content will highlight some key aspects of the VAR workshop.  Value Added Resellers (VARs) are business owners and consultants that add features or services to an existing product, like Laserfiche, then resell it as an integrated product or solution.  We’re kind of like business partners, so it makes perfect sense to offer sanctioned training events for the cost of a ...

Continue Reading →
0