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Laserfiche VAR Training

Recently, I attended the Laserfiche Value Added Reseller training held at their corporate office in Long Beach, CA.  This week’s content will highlight some key aspects of the VAR workshop.  Value Added Resellers (VARs) are business owners and consultants that add features or services to an existing product, like Laserfiche, then resell it as an integrated product or solution.  We’re kind of like business partners, so it makes perfect sense to offer sanctioned training events for the cost of a ...

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Laserfiche for Lawyers

You want to increase efficiency and reduce costs. You want to simplify everyday tasks and eliminate paper-based processes. But you need to do it all at a price that makes sense.  Laserfiche is a powerful document and business process management software that fits the way you work, at a price that fits your budget—regardless of your industry. It provides the ability to establish and deploy information management standards while giving individual businesses the tools to customize its system to meet ...

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Geo-IP protection is here

No business appreciates getting spam e-mails, but more harmful are network vulnerability probes and attacks. And while these can strike at a network from anywhere in the world, most small U.S. businesses rarely even make use of their Internet access to distant countries. Despite this, according to Deutsche Telekom, an organization with 97 sensors around the globe that track malicious network traffic, most of the spam and cyber attacks they encounter originate from foreign countries. For instance, they have found ...

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The Five Most Costly Misconceptions About Computer Maintenance and Repair

Prologue:

There’s no shortage of horror stories about fly-by-night computer repair shops causing problems as a result of their unethical or incompetent behavior. I’m sure if you talk to your own friends and colleagues you will get an ear-full of the unfortunate experiences they have encountered in this area.

The computer industry, along with many other industries, has its own share of unethical businesses who will always try to take advantage of uneducated buyers. Sometimes this is out of greed for your ...

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21 Questions You Should Ask Your Computer Consultant Before Hiring Them To Support Your Network

 

Customer Service:

 

Q1: Do they answer their phones live or do you always have to leave a voice mail and wait for someone to call you back?

Our Answer: We answer our phones live from 7:30 a.m. to 6:00 p.m. Pacific Coast time, and we give all clients an emergency after-hours contact they may call or email if a problem arises, including weekends. Why? Because many of the CEOs and executives we support work outside normal hours and find ...

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3CX delivers in the clutch

 

One of the biggest reasons why Edge Solutions Group is rapidly expanding over the last several months is our commitment to deploying, delivering and maintaining for our clients, cutting edge technology that saves money. Topping the hot list this week is our newest managed service that all of our newest clients are raving about: The 3CX VoIP phone systems.  3CX is a software based PBX that enables extensions to make calls via Voice over Internet Protocol (VoIP) services. It’s essentially ...

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Interview With IT Expert Reveals 3 Ways to Cut your Network Upgrade and Support Costs

If you are the owner or IT manager of a company with 10 or more workstations and you’re planning to upgrade your computer network within the next few months, it’s extremely important that you read this excerpt from an interview with technology expert, Michael Kamen, President of Edge Solutions Group located in Santa Monica, California.

Thanks to a major new advancement in computer hardware and technology, the team here at Edge Solutions Group is now able to offer an alternative to ...

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When Should A Business Owner Upgrade Hardware or Software?

Upgrading – When Should You Do It?

Our technological landscape is always changing.  Every single day, we hear an announcement about some new piece of software that will change our lives, or breakthroughs in developing hardware that is 100 times faster and 100 times more resilient than ever before.

It’s easy to get overwhelmed with the constant barrage of new technology that hits us in our globalized, science-oriented world.

One of the decisions many of our clients are faced with is when the ...

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Hiring In-House IT Staff vs. Hiring a Managed Services Provider

If you own a business, chances are that you use a computer in some degree for normal operations.  If you own a business with multiple staff members, you probably have a network of multiple computers with access to the internet.

Throw in other devices such as printers, e-mail servers, and web sites and you’ve got yourself an infrastructure that will eventually break down and need to be fixed as soon as possible to prevent potentially disastrous income losses due to lack ...

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