Apps

Go Ahead… Take An App

Mobile-AppsOK, now wake up. (See what I did there?) It seems like apps for tablets and smart phones are all important. One statistic i found shows that they’re so popular and widely used that there are 100,000 released every day. Analysts estimate that in 2013, between 56 and 82 billion smart phone apps were downloaded.

Yes, you read that right: I said billion.

It can be tempting to blindly jump on the app ...

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Five Things Your IT Guy Isn’t Saying – And How They’re Hurting You!

red-tape-covered-mouth-250x250“We need to talk” might be the best thing someone can say to me if they want to get my attention and let me know that this would be a good time for me to brace myself for a harsh dose of truth (particularly if this is said by a woman). Well guess what? We need to talk.

I appreciate a diplomatic approach to delivering sensitive ...

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Cloud Computing

What is Cloud Computing, and why should smaller businesses care?

 

There’s a good chance most software applications you use every day are now SaaS applications, or “software as a service.”  You don’t have to install them on your server or PC, you simply access them as a pay-as-you-go model for licenses, space and features. This gives you the ability to work with sophisticated software at a fraction of the cost, and without long-term commitments.  Google, for example, is a massive, free ...

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Geo-IP protection is here

No business appreciates getting spam e-mails, but more harmful are network vulnerability probes and attacks. And while these can strike at a network from anywhere in the world, most small U.S. businesses rarely even make use of their Internet access to distant countries. Despite this, according to Deutsche Telekom, an organization with 97 sensors around the globe that track malicious network traffic, most of the spam and cyber attacks they encounter originate from foreign countries. For instance, they have found ...

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21 Questions You Should Ask Your Computer Consultant Before Hiring Them To Support Your Network

 

Customer Service:

 

Q1: Do they answer their phones live or do you always have to leave a voice mail and wait for someone to call you back?

Our Answer: We answer our phones live from 7:30 a.m. to 6:00 p.m. Pacific Coast time, and we give all clients an emergency after-hours contact they may call or email if a problem arises, including weekends. Why? Because many of the CEOs and executives we support work outside normal hours and find ...

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3CX delivers in the clutch

 

One of the biggest reasons why Edge Solutions Group is rapidly expanding over the last several months is our commitment to deploying, delivering and maintaining for our clients, cutting edge technology that saves money. Topping the hot list this week is our newest managed service that all of our newest clients are raving about: The 3CX VoIP phone systems.  3CX is a software based PBX that enables extensions to make calls via Voice over Internet Protocol (VoIP) services. It’s essentially ...

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